Shipping Policy
Last Updated: 25/5/2026
At Satvik Krushidhan, we are committed to delivering your orders safely, efficiently, and in a timely manner. This Shipping Policy outlines our order processing timelines, shipping procedures, delivery conditions, and important logistics-related information.
By placing an order on our website, you agree to the terms outlined below.
1. Order Processing
All orders are generally processed within 1–3 business days after successful order confirmation and payment verification.
Orders are typically processed:
- Monday to Saturday
- Excluding Sundays and public holidays
Please note:
- Orders placed during festivals, promotional campaigns, sales, or periods of high demand may experience additional processing time.
- Processing timelines are approximate and may vary depending on operational conditions.
2. Order Acceptance & Shipping Rights
Satvik Krushidhan reserves the right to:
- Refuse or cancel any order at its sole discretion
- Limit quantities purchased
- Reject suspicious or fraudulent transactions
- Refuse repeated fake or failed COD orders
- Cancel orders due to stock unavailability, pricing errors, or logistical limitations
If payment has already been received for a cancelled order, eligible refunds will be processed according to our Refund Policy.
3. Shipping Coverage
We currently ship across most serviceable locations within India through trusted courier and logistics partners.
Delivery availability may vary depending on:
- Pincode serviceability
- Remote locations
- Weather conditions
- Government restrictions
- Courier partner operations
- Regional logistical limitations
In rare situations where delivery is unavailable after order placement, our support team may contact customers regarding alternative arrangements or refunds.
4. Estimated Delivery Timelines
Estimated delivery timelines after dispatch are as follows:
| Location | Estimated Delivery Timeline |
|---|---|
| Metro Cities | 3–5 Business Days |
| Other Cities & Towns | 4–7 Business Days |
| Remote Areas | 5–10 Business Days |
Please note:
- Delivery timelines are estimates only and are not guaranteed.
- Actual delivery may vary depending on courier partner operations and external circumstances beyond our reasonable control.
5. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment confirmation.
We may offer:
- Free shipping on selected products or order values
- Promotional shipping offers during campaigns
- Region-specific shipping rates where applicable
Additional charges may apply for:
- Remote delivery locations
- Bulk orders
- Express shipping requests
6. Order Tracking
Once your order is dispatched, tracking details may be shared through:
- SMS
- Courier tracking links
Tracking information may take up to 24 hours after dispatch to become active.
7. Delivery Delays & Exceptions
While we make reasonable efforts to ensure timely delivery, delays may occur due to:
- Weather conditions
- Natural disasters
- Transport disruptions
- Public holidays or festivals
- Government restrictions
- High order volumes
- Supply chain disruptions
- Incorrect shipping details provided by customers
- Courier partner operational delays
Delivery delays caused by third-party logistics providers or unforeseen circumstances shall not automatically qualify for refunds, compensation, cancellations, or chargebacks.
We appreciate customer patience and cooperation in such situations.
8. Incorrect Address & Failed Deliveries
Customers are responsible for providing accurate:
- Shipping address
- Phone number
- Recipient information
If delivery fails due to:
- Incorrect address
- Unreachable contact number
- Customer unavailable during delivery
- Multiple failed delivery attempts
the shipment may be returned to us by the courier partner.
In such cases:
- Re-shipping charges may apply
- COD eligibility may be restricted
- Order cancellation may be initiated depending on the situation
9. Delivered Order Responsibility
Once an order is marked as “Delivered” by the courier partner at the address provided during checkout, responsibility for the package transfers to the customer.
Satvik Krushidhan shall not be held liable for:
- Loss or theft after successful delivery
- Incorrect delivery information provided by the customer
- Acceptance of the package by unauthorized persons at the delivery location
10. Damaged, Tampered, or Missing Shipments
Customers are requested to inspect the package carefully at the time of delivery.
If you receive:
- Damaged packaging
- Tampered parcels
- Leaking products
- Missing items
- Incorrect products
please contact us within 24–48 hours of delivery with:
- Order ID
- Photos/videos of the package
- Clear issue description
- Unboxing video (strongly recommended)
Customers are strongly advised to record a clear and uninterrupted unboxing video for all orders.
Claims submitted without sufficient supporting evidence may not qualify for resolution.
11. Cash on Delivery (COD)
Cash on Delivery may be available for selected locations and eligible orders.
Please note:
- COD availability depends on pincode serviceability
- Our team may contact customers for verification before dispatch
- Repeated fake or failed COD orders may result in permanent COD restrictions
We reserve the right to refuse COD orders at our discretion.
12. Natural Product Variation Disclaimer
As our products may contain natural, agricultural, traditional, or herbal ingredients, slight variations in:
- Color
- Aroma
- Texture
- Grain size
- Taste
- Consistency
may naturally occur between batches due to seasonal and sourcing differences.
Such natural variations are normal and shall not be considered defects.
13. International Shipping
International shipping may or may not be available depending on operational feasibility.
If international shipping is enabled:
- Shipping charges and timelines will vary by destination country
- Customers are responsible for customs duties, import taxes, or local charges applicable in their region
14. Limitation of Liability
To the maximum extent permitted under applicable law, Satvik Krushidhan shall not be liable for:
- Indirect or consequential losses
- Delayed deliveries caused by logistics partners
- Operational disruptions beyond reasonable control
- Customer-provided incorrect delivery information
- Temporary courier or technical interruptions
Our maximum liability, if any, shall not exceed the amount paid for the affected order.
15. Contact Information
For shipping-related questions or support, please contact us:
Satvik Krushidhan
Website:
Satvik Krushidhan
Email:
Satvikkrushidhan@gmail.com
Phone:
+91 72196 50486
Address:
938/1/1 Nilwandi Road, Diddori Dindori, Nashik Maharashtra 422202
Business Hours:
Mon – Fri: 09:00 – 18:00 IST
Sun: 09:00 – 18:30 IST
16. Policy Updates
Satvik Krushidhan reserves the right to update, modify, or change this Shipping Policy at any time without prior notice.
Changes become effective immediately upon posting on the website.
Customers are encouraged to review this page periodically for updates.
